FAQ: What You Actually Need to Know
How do I know a profile is real and not fake?
You don’t – unless someone did the work for you. That’s exactly what our verification process is for. Every profile on this platform went through manual review. Not AI screening. Not a checkbox. A human looked at it.
That said, use your own eyes too. Profiles with real personality – specific details, consistent tone, photos that actually match – read differently from copy-paste fakes. And if anything feels rehearsed or evasive in early communication? That’s your answer before you even need ours.
Still not sure? Request a short video message before confirming. Legitimate companions do this. Anyone who refuses or deflects with excuses – well, now you know.
What happens if the companion cancels last minute?
It happens. People get sick, emergencies exist, life is unpredictable. One cancellation is not a red flag. A pattern of them – or a cancellation forty minutes before with a request to rebook somewhere different – is.
If a confirmed booking gets cancelled, report it through the platform immediately. We track patterns. A companion who cancels repeatedly without legitimate reason doesn’t stay verified for long. Your experience feeds the system that protects the next person.
And practically speaking: don’t book non-refundable hotel rooms until a booking is confirmed and the communication feels solid. That’s not pessimism – that’s just Tuesday in CDMX.
Is it safe to communicate outside the platform before meeting?
Short answer: no. Longer answer: still no, but here’s why it matters.
The moment a conversation moves to WhatsApp, Telegram, or a personal number, you lose every layer of protection this platform provides – dispute records, verified identity, transaction history. If something goes wrong outside the platform, we genuinely can’t help you. Not because we don’t want to. Because there’s nothing to work with.
The “let’s move to WhatsApp, it’s easier” line is one of the oldest redirects in the book. Sometimes it’s innocent. Often it isn’t. Either way – keep the booking inside the system until the meeting is confirmed. After that, use your judgement. Before? Don’t.
What should I do if the price changes after booking?
Don’t pay for it. Seriously.
A confirmed booking has a confirmed price. Full stop. Any attempt to adjust that figure after confirmation – “the rate changed,” “there’s an additional fee,” “it’s just a small difference” – is a breach of terms, and you are under no obligation to comply.
Document everything. Screenshot the original booking, the new request, the timestamp. Report it immediately. This isn’t aggressive – it’s exactly what the dispute process exists for. Companions who pull this don’t last on the platform. Your report is what makes that happen.
Cash is clean, but carry exactly what was agreed. Not more. What’s in your pocket beyond that is your business – not the evening’s.
Will my name or payment details ever appear anywhere?
No. And we built the infrastructure specifically so the answer stays no.
Payment processing runs through encrypted channels that return zero identifying strings to the platform itself. What gets stored is a transaction reference – not your name, not your card, not your bank. Think of it like a sealed envelope: we know a letter passed through, not what it said or who sent it.
For the extra-cautious – and there’s nothing wrong with that – prepaid cards and crypto options are fully supported. Some of our most regular users have never touched the platform with their primary financial identity. That’s a valid choice, not a suspicious one.
Does the platform store records of my bookings?
Yes – and that’s a feature, not a threat.
Records exist to protect you, not expose you. If a companion disputes a cancellation, if a price changes after confirmation, if you need to file a report – the record is what gives you standing. Without it, it’s your word against theirs. With it, the platform can act.
What those records don’t contain: your real name if you registered with a pseudonym, your financial identity, or any data that links your account to you as a person outside this platform. The record is functional. It’s not a file on you.
Concerned about history visibility? Account settings let you manage what persists. Use them.
Can I use a pseudonym when creating an account?
Yes. Encouraged, actually.
Your account name is for communication context – nothing more. It doesn’t need to match your passport, your credit card, or anything else that exists outside this platform. Pick something you’ll remember. Keep it consistent so companions recognise returning clients. That’s all it needs to do.
The one thing a pseudonym doesn’t protect you from is your own digital trail. Use a secondary email. Consider a VPN, especially on hotel or shared networks – in Cancún, Los Cabos, CDMX, public WiFi is everywhere and so is everything that rides on it. Your pseudonym is the lock on the door; these are the walls around it.
What do I do if I feel unsafe during or before a meeting?
Leave. That’s the whole answer, but let’s make it practical.
Before: if communication turns pressured, location shifts without explanation, or something simply reads wrong – cancel. You don’t owe anyone a reason. Send a brief message, step back, report if something specific happened. Your instinct firing is a reason. It doesn’t need to be more than that.
During: you are never obligated to stay. Not by politeness, not by a deposit, not by not wanting to seem difficult. If the environment feels wrong, the energy shifts uncomfortably, or a boundary gets tested – you leave. Quietly if possible, immediately regardless.
Emergency contacts in Mexico: 911 works nationwide. In tourist zones – Cancún, Tulum, Los Cabos, Polanco – there’s visible security presence. Know the cross-street before you walk in anywhere. That’s thirty seconds of preparation that has genuinely mattered to people.
Should I meet at my hotel or somewhere neutral first?
Neutral first. Always, for a first meeting.
The hotel lobby of a place you already know – not theirs, yours – is the classic choice and there’s a reason it’s classic. Public enough to feel safe, private enough not to feel exposed. A café in Polanco or Roma Norte works. The bar at a Marriott works. What doesn’t work: a location someone else chose that you’ve never been to, that has no foot traffic, and that you only heard about forty minutes ago.
If the first impression at that neutral meeting is good – genuinely good, not just fine – then where the evening goes next is a conversation you both have on solid ground. Don’t skip this step to seem more relaxed. The ones who skip it aren’t more relaxed. They’re just less safe.
Is it normal to ask for a brief video call before meeting?
Completely normal. Increasingly standard, actually.
A short video call – two minutes, five minutes, enough to confirm the person is who the profile says – is a reasonable request and any verified companion on this platform should be comfortable with it. It’s not an insult. It’s not distrust. It’s the same logic as confirming a restaurant reservation before driving across the city.
How to ask without it feeling awkward: keep it brief and matter-of-fact. “Before we confirm, would you be open to a quick video message or short call? Just how I like to do things.” That’s it. No lengthy explanation needed.
If the response is resistance, deflection, or suddenly the booking terms change – you have your answer, and it’s a better answer to have before the meeting than during it.